Privacy Policy

Rich Home is an e-commerce platform that sells mattresses, bedding, and furniture. This privacy policy of Rich Home aims to help you understand the information collected by Rich Home, how it is used by Rich Home, how it can be shared, and what options you have. This privacy policy governs the products and services we offer through our website, mobile applications, and other applications. Information Collection We collect information (1) directly from you; (2) from third parties, and (3) automatically when you use our website. In general, we collect information in the following ways: Account and Profile Information When you create an account on the Rich Home platform, we collect your name, contact information, and other information you provide. You will also be asked to create a profile on the website. If you do so, profile information such as your name, username, current projects, demographic information, and any images you generally submit may be displayed by us. Public Content We collect and store the information you post on the website, including your comments and profile information. Communication Records When you communicate with us through the website or otherwise, we keep a record of your communications. Additionally, when you contact a Rich Home specialist using the displayed number on the Rich Home professional's page, we may collect some analytical data. Similarly, when you send information to a Rich Home specialist through their professional profile on Rich Home, we may collect and retain this information on behalf of the professional. Website Activity and Automatically Collected Information We collect and may store information about your use of the website, such as search activity, pages you view, and the date and time of your visit. We also collect and may store information provided to us by your computer or mobile device regarding your use of the website, such as your browser type, computer or mobile device type, browser language, IP address, mobile carrier, unique device identifier, location, requested URL addresses, and referral.Contact Integrations If you choose to connect your Rich Home profile with another network or service provider, such as Facebook or Google, you may be asked to enable the sharing of your contact information with Rich Home. If you agree to such sharing, to facilitate a more connected experience, we may send notifications so that you and your contacts can find each other on the Rich Home platform. Use of Information We may use the information we collect for purposes such as providing website functionality; improving the quality of the website; personalising your experience; customising the content and information we send or display to you; providing website customization, assistance, and personalised recommendations in other ways; tracking website usage; providing feedback to companies and professionals listed with their products or services on the website; displaying relevant advertisements (on our website and third-party websites); evaluating the success of our advertisements; providing customer support; communicating with you about your use of the website and any requests; allowing third parties to contact you through the website; responding to your inquiries and requests; sending marketing messages to you and delivering messages to you; backing up our systems and allowing for disaster recovery; enhancing website security; fulfilling transactions authorised by you on the website; using as you requested or consented otherwise; and complying with legal obligations. Additionally, we use the information we collect to understand how users access and use our website and services, individually and in the aggregate, for the purpose of improving our website and services, responding to user desires and preferences, developing additional products and services, and for other research and analytical purposes. From time to time, we may also offer contests or promotional offerings and we will use the information we collect to administer such contests and promotional offerings, analyse results for research purposes, and comply with legal requirements related to such contests and promotional offerings. Sharing Your Information We do not rent or sell your personal contact information (such as your email address associated with your account registration) to third parties for their own marketing purposes. However, any information you publicly share through your profile is available to users of the site and visitors from external parties.

Information Collection

We collect information (1) directly from you; (2) from third parties, and (3) automatically when you use our website. In general, we collect information in the following ways:

Account and Profile Information

When you create an account on the Rich Home platform, we collect your name, contact information, and other information you provide. You will also be asked to create a profile on the website. If you do so, profile information such as your name, username, current projects, demographic information, and any images you generally submit may be displayed by us.

Public Content

We collect and store the information you post on the website, including your comments and profile information.

Communication Records

When you communicate with us through the website or otherwise, we keep a record of your communications. Additionally, when you contact a Rich Home specialist using the displayed number on the Rich Home professional's page, we may collect some analytical data. Similarly, when you send information to a Rich Home specialist through their professional profile on Rich Home, we may collect and retain this information on behalf of the professional.

Website Activity and Automatically Collected Information

We collect and may store information about your use of the website, such as search activity, pages you view, and the date and time of your visit. We also collect and may store information provided to us by your computer or mobile device regarding your use of the website, such as your browser type, computer or mobile device type, browser language, IP address, mobile carrier, unique device identifier, location, requested URL addresses, and referral.

Contact Integrations

If you choose to connect your Rich Home profile with another network or service provider, such as Facebook or Google, you may be asked to enable the sharing of your contact information with Rich Home. If you agree to such sharing, to facilitate a more connected experience, we may send notifications so that you and your contacts can find each other on the Rich Home platform.

Use of Information

We may use the information we collect for purposes such as providing website functionality; improving the quality of the website; personalising your experience; customising the content and information we send or display to you; providing website customization, assistance, and personalised recommendations in other ways; tracking website usage; providing feedback to companies and professionals listed with their products or services on the website; displaying relevant advertisements (on our website and third-party websites); evaluating the success of our advertisements; providing customer support; communicating with you about your use of the website and any requests; allowing third parties to contact you through the website; responding to your inquiries and requests; sending marketing messages to you and delivering messages to you; backing up our systems and allowing for disaster recovery; enhancing website security; fulfilling transactions authorised by you on the website; using as you requested or consented otherwise; and complying with legal obligations. Additionally, we use the information we collect to understand how users access and use our website and services, individually and in the aggregate, for the purpose of improving our website and services, responding to user desires and preferences, developing additional products and services, and for other research and analytical purposes. From time to time, we may also offer contests or promotional offerings and we will use the information we collect to administer such contests and promotional offerings, analyse results for research purposes, and comply with legal requirements related to such contests and promotional offerings.

Sharing Your Information

We do not rent or sell your personal contact information (such as your email address associated with your account registration) to third parties for their own marketing purposes. However, any information you publicly share through your profile is available to users of the site and visitors from external parties.

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